Account Help

Forgot your Student ID or PIN?

No worries — fill this out and we'll help you get back into your account within a few hours.

Quick Tips

Before you submit

A few things that speed up how fast we can help you:

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Student ID

If you remember it (e.g. MVY0042), include it — it helps us find you instantly

📱

WhatsApp Number

Use the same number you practice with on our WhatsApp bot